Server backup
Regular backups of your servers and business applications, with copies kept away from your office network.
Backup & disaster recovery
Backup & disaster recovery you have actually tested
Independent backups of your servers, PCs and Microsoft 365 data, regular restore tests and a written recovery plan — so a deleted folder, failed server or ransomware attack does not stop your business.
- Microsoft 365 backup
- Tested restores
- Written recovery plan
- USA & Canada
What’s included
Backups you can rely on
A backup is only as good as the last successful restore. We set up, monitor and test them.
PC & laptop backup
Important files on staff devices protected automatically, so a lost or failed laptop is an inconvenience, not a loss.
Microsoft 365 backup
Independent backup of mail, OneDrive, SharePoint and Teams, beyond Microsoft’s built-in retention.
Separate, encrypted copies
Encrypted backup copies kept separate from your everyday systems, so an attack on your network does not reach them.
Restore testing
Regular test restores, so you know your data can actually come back and how long it takes.
Recovery plan
A written plan for what happens if a server fails or ransomware strikes: who does what, and in what order.
How it works
How we protect your data
Nothing changes until you have approved a written plan and quote. Disruptive work is scheduled outside your working hours.
- 01
Review
We identify the data and systems your business cannot work without, and how much downtime you can accept.
- 02
Design
Backup schedule, retention and recovery targets agreed with you, in a written plan and quote.
- 03
Implement & monitor
Backups set up and checked as part of your managed service, with failures followed up.
- 04
Test & review
Regular restore tests and plan reviews, updated as your systems change.
Why 1800GEEK
Run by the same team that manages your IT
Our own in-house team designs, delivers and then looks after everything we set up, so nothing is handed over and forgotten.
Tested, not assumed
- Regular test restores
- Recovery times measured, not guessed
- Results shared with you
Covers Microsoft 365 too
- Mail, OneDrive, SharePoint and Teams
- Independent of Microsoft’s retention
- Restores of single items or whole accounts
Ready for ransomware
- Backup copies kept separate from your network
- Encrypted storage
- A written recovery order
Part of your managed IT
- Monitored by the team that runs your systems
- Failures followed up promptly
- Reviewed as your business changes
Pricing is per user per month or a written project quote — see Managed IT Plans and our Billing & Refund Policy.
Backup & Disaster Recovery FAQ
Questions businesses ask us
Microsoft keeps the service running and keeps deleted items for a limited time, but it is not a full backup of your data. If something is permanently deleted or the retention period passes, it can be gone. An independent backup closes that gap.
On a schedule agreed in your plan, and after major changes. We record the results so you can see them.
It depends on what fails and how much data is involved. We agree realistic recovery targets with you up front and design the backups to meet them.
They are the most important part of recovering from it. We keep backup copies separate from your network and encrypted, and plan the recovery order in advance.
In encrypted, secure storage separate from your office systems. We explain exactly where during the review.
Get started
Request a backup and recovery consultation
Tell us about your business and what you need. A member of our team will reply by email to arrange a consultation and outline the next steps.
In the consultation we cover
- What data and systems your business depends on
- How well your current backups would really work
- Realistic recovery targets
- A written plan and quote before any work begins
Prefer email? Write to support@1800geek.com.
Thank you. Your request has been received — we will reply by email to arrange your consultation.