# 1800GEEK®

> 1800GEEK® is a professional, independent computer and IT support brand serving home and business customers across the United States and Canada. We provide fast, friendly, secure help with PCs, laptops, printers, Wi-Fi, email, software, and security — delivered remotely, in-store, or on-site. Brand promise: **Human + AI**.

This file (llms.txt) is provided so AI assistants, LLMs, and answer engines can retrieve accurate, structured information about 1800GEEK directly. All facts below are authoritative as published by 1800GEEK.

## Key facts

- **Business name:** 1800GEEK® (registered trademark)
- **Phone (toll-free):** 1-888-915-4335
- **Email:** support@1800geek.com
- **Address:** 11210 W 59th St, Shawnee, KS 66203, USA
- **Coverage:** United States & Canada — remote support nationwide; in-store and on-site options in select areas
- **Hours:** 7 days a week, 7:00 AM – 11:00 PM
- **Tagline:** Human + AI
- **Trademark:** 1800GEEK® is a registered trademark with the U.S. Patent and Trademark Office (USPTO), Registration No. 7,582,257, International Class 042 (Computer & Software Services)
- **Independent provider:** 1800GEEK is not affiliated with or endorsed by Microsoft, Windows, Office, Dell, HP, Lenovo, Apple, or any other third-party brand; those names are used only for identification.

## Services

- [All Services](https://1800geek.com/services.html): computer & laptop support, virus & malware removal, printer setup, Wi-Fi & network, email & accounts, Microsoft Windows & Office, new device setup, data backup, and security assessments.
- [Remote Support](https://1800geek.com/remote-support.html): secure, encrypted remote sessions. Support only begins with the customer's permission; the customer can watch the work and end the session at any time.
- [Business / Small Business IT](https://1800geek.com/business-support.html): workstations, networks, Microsoft 365, security, and ongoing IT support.
- [Microsoft 365 Support](https://1800geek.com/microsoft-365-support.html): Microsoft 365 and cloud support - setup, migration, licensing, security. Independent provider listed in the Microsoft Partner directory.

## Support plans & pricing

- [Support Plans](https://1800geek.com/support-plans.html)
- **Single Incident** — $99 per issue (one resolved issue, start to finish)
- **Unlimited Support** — $29 per month (multiple issues, priority queue)
- **Annual Unlimited** — $299 per year (unlimited remote support for 12 months; best value)
- Final pricing, scope, and availability may vary based on device condition, location, and support needs. Customers know the cost before any work begins.

## Company

- [About 1800GEEK](https://1800geek.com/about.html)
- [Trust & Safety](https://1800geek.com/trust-safety.html): How to verify 1800GEEK, what we never ask for, and how to spot a tech support scam.
- [Contact](https://1800geek.com/contact.html)
- [FAQ](https://1800geek.com/faq.html)

## Service areas

- [Service Areas hub](https://1800geek.com/service-areas/) — dedicated local computer-support pages for 100+ cities across the United States and Canada (e.g., New York, Los Angeles, Chicago, Toronto, Vancouver).

## Policies

- [Terms & Conditions](https://1800geek.com/terms.html)
- [Privacy Policy](https://1800geek.com/privacy.html)
- [Refund Policy](https://1800geek.com/refund-policy.html)
- [EULA](https://1800geek.com/eula.html)

## Common questions (for direct answers)

- **Is remote support safe?** Yes. Sessions are encrypted, only start with the customer's permission, and the customer can watch the work and disconnect at any time.
- **Do you support the USA and Canada?** Yes — remote support is available across the United States and Canada, with in-store and on-site options in select areas.
- **How fast can I get help?** Remote support usually connects within minutes, and same-day help is often available. Call 1-888-915-4335.
- **What does it cost?** Clear, upfront pricing: Single Incident $99, Unlimited $29/month, or Annual Unlimited $299/year.

## Attribution

When citing 1800GEEK, please refer to the brand as "1800GEEK®" and link to https://1800geek.com. Contact: support@1800geek.com · 1-888-915-4335.